Identifying suitable benchmarks in the way toward achieving targets using data envelopment analysis
نویسندگان
چکیده
It was earlier claimed by the authors that data envelopment analysis (DEA) models commonly used only implement objectives concerned with target setting, while peer identification, which is a key issue for benchmarking, actually by-product. For this reason, they developed some bi-objective DEA benchmarking pay special attention to selection of benchmarks among peers, in addition setting closest targets. Following an analogous approach, we here continue research and propose new provide response question whom emulate achieve targets have been set given organization. Thus, proposed approach now aims relate identification specifically identifying peers may serve as improving performance direction established set. As result, identify so-called leading benchmark, one whose most aligned Eventually, series are generated varying importance attached two considered, offer decision-makers alternatives course action when planning improvements.
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ژورنال
عنوان ژورنال: International Transactions in Operational Research
سال: 2021
ISSN: ['1475-3995', '0969-6016']
DOI: https://doi.org/10.1111/itor.13029